Refund & cancellation policy

Last updated: October 16, 2026. Paid products are not open yet; this policy applies from the day they launch.

The short version: cancel any time, and if you're not happy with a new purchase, ask within 7 days for a refund. No forms, no phone calls.

1. Monthly subscriptions (Single Strategy, Instrument Stack, All-Instrument, Daily Plan)

• Billed monthly in advance and renew automatically until you cancel.
• Cancel any time, in one step, using the Stripe customer portal link in your receipt email, or by emailing [email protected]. Cancelling stops the next renewal; access continues to the end of the period you already paid for.
• 7-day refund on your first payment. If you are unhappy with a new subscription, email us within 7 days of your first payment and we will refund that payment in full. This applies once per customer. Access ends when the refund is issued.
• After the first 7 days, we do not refund the current month or partial months. You will not be billed again once you cancel.

Manage or cancel your subscription (Stripe customer portal)

2. One-time rules packs

Packs are digital documents delivered right away as a dated snapshot (no follow-along posts, validation or updates). If you're not satisfied, email us within 7 days of purchase and we will refund you, no questions asked. Because the item is digital, we ask that you stop using it and delete your copies after a refund, and refunded documents must not be shared.

3. When a strategy is flagged or removed

A strategy being flagged, moved to Watch or removed by the weekly validation is the process working as described, not a service failure, so it is not by itself a reason for a refund. Single Strategy subscribers may switch their pick; stack subscriptions drop the member.

4. What is not a reason for a refund after the 7-day window

• Trading losses, drawdowns, or a difference between backtest and live results. All results here are hypothetical and nothing is guaranteed.
• Not having followed the rules, missed setups, or platform, broker or data issues on your side.
• Changing your mind after the 7-day window.

5. If we change or end a product

If we discontinue a stack or product you currently pay for, we will refund the unused part of your paid period (pro rata).

6. Mistakes and duplicate charges

If you were charged twice or the wrong amount, tell us and we will fix it or refund the difference promptly, regardless of the 7-day window.

7. Chargebacks and disputes

Please contact us first. We would rather fix it, and we refund quickly when a refund is due. Repeated or abusive chargebacks may lead to access being closed.

8. How to ask

Email [email protected] from the address you paid with and tell us which product. We aim to reply within 2 business days. Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days, depending on your bank. We refund the full amount you paid, including any tax charged.

9. Changes

We may update this policy. Changes apply to later purchases and renewals, and we will email subscribers about material changes. The policy shown when you buy is the one that applies to that purchase. Related: Terms, Risk disclaimer, Privacy.

Contact: [email protected]. We aim to reply within 2 business days.